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Remarkable features of Skype

Errors

Errors





Sometimes when you start Skype for Windows, a critical error 0xc000007b can occur, which causes the program to shut down forcibly. As you probably guessed, in this guide I will help you to eliminate this error, but first of all, I want to note that this error affects not only Skype, but also many other programs. Therefore, we can safely say that we will learn how to fix 0xc000007b error when launching various applications and games in the Windows operating system.

Some users of Skype for Windows complain that Skype Home is not available when starting the program. The error looks something like this:
Skype Home unavailable
Skype Home unavailable
Skype Home is unavailable at the moment. Check back later to see your news and alerts. It's easy to start a conversation on Skype: Choose a contact and start talking. Call a phone or mobile from the dial pad, or send an SMS.


In recent days, I have noticed a lot of questions about why Skype does not receive incoming calls, and how to fix this issue. Most of all, this problem affects the operating systems Windows XP and Vista, but newer versions of the Windows family have not been “disregarded” either.

The problem looks something like this: the user “A” calls the user “B”, but he does not receive any incoming call notification. After a while, the call is dropped, and the caller (user “A”) sees that the user “B” does not answer, and receives the following notification:
Call - No answer
Call - No answer
Send an IM, video message or retry calling.

It turns out that Skype does not receive calls, even if both users are online, and the user “B” will not know that he was called until he is told by the caller or receives a message “Missed calls from “B” (although the notification comes late, sometimes even the next day). It should also be noted that most often the user “B” can call the user “A” without any problems, and other functions (including instant messages and file transfer) work properly.


Due to the fact that many users of Windows XP and Windows Vista cannot connect to Skype, I decided to write a small guide on how to solve this problem. It consists in the fact that when you start Skype, you see a crying emoticon:
Cannot connect to Skype for Windows XP and Windows Vista
Sorry, we couldn't connect to Skype.
Please check your internet connection and try again.

Sometimes, when using Skype for Windows, some users are shown a pop-up window with a security alert about the presence of errors in the security certificate.
Security Alert in Skype for Windows
Security Alert
The identity of this web site or the integrity of this connection cannot be verified.
The name on the security certificate is invalid or does not match the name of the site.

Today, our blog reader, dear Dmitry Pankov, told me about a bug in Skype and how to fix it. The problem is that some users even if they can send messages, they cannot receive them. Sometimes notifications of incoming calls are not displayed, but notifications of missed calls are received. Besides, even if they are online, the interlocutors do not see them as their online status is displayed as “Offline”.

Sometimes users of Skype for Windows cannot make video calls because other applications are using the webcam in the background. The situation is aggravated by the fact that most often it is unknown which programs prevent Skype from connecting to the webcam.

Skype can’t connect to your webcam
Skype can’t connect to your webcam
Close any other applications that might be using your webcam. You could also plug your webcam into a different USB port on your computer, then restart. For more help, check the call quality guide.





If the Microsoft Visual C++ 2015 package is not installed on the computer or system libraries are corrupted/missing, starting Skype 7.33.0.104 for Windows will raise the following error:
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.

Alternatively, instead of the above error may occur the following one:
The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll


Along with cookie files, an error that JavaScript is not supported can puzzle every user who does not know that Skype for Windows uses the functions of Internet Explorer to display the login form.
JavaScript required to sign in
Microsoft account requires JavaScript to sign in. This web browser either does not support JavaScript, or scripts are being blocked. To find out whether your browser supports JavaScript, or to allow scripts, see the browser's online help.

At starting the latest versions of Skype for Windows (more precisely, 7.32.0.103 and newer) an error may occur that a wrong version of Skype is installed, and it’s recommended (while sometimes it’s required) to download and install the latest version from the official site.

A problem was found with the version of Skype installed on this device
Warning! A problem was found with the version of Skype installed on this device.
For the best experience, we recommend downloading the latest version of Skype below.

Expected: 9d5334e51ed29712d306a07dac07a216
Found: a2a076ddf7f99fdb66a6605614c1de04

Since the new version 7.33.0.104 adds a new requirement, Skype for Windows won’t start on a system without Microsoft Visual C++ 2015 Redistributable package because the program won’t be able to find the required DLL libraries. In such cases, the following error will occur:
The program can’t start because MSVCP140.dll is missing from your computer
The program can’t start because MSVCP140.dll is missing from your computer.
Try reinstalling the program to fix this problem.