unofficial blog

Remarkable features of Skype

The api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer

If the Microsoft Visual C++ 2015 package is not installed on the computer or system libraries are corrupted/missing, starting Skype 7.33.0.104 for Windows will raise the following error:
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer
The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.

Alternatively, instead of the above error may occur the following one:
The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll

Manual solution

The easiest way to solve this error, download the archive api-ms-win.zip extract all the files in the installation folder of Skype. For example:
  • For 32-bit systems: C:\Program Files\Skype\Phone
  • For 64-bit systems: C:\Program Files (x86)\Skype\Phone

Automatic solution

The fastest way — download and launch script autofix_api_ms_win.vbs
Details about this script: Automatically fix the missing api-ms-*.dll error

However, if this method does not help or you need the correct way to solve the error with missing «api-ms-win-crt-runtime-l1-1-0.dll», read here: The program can’t start because MSVCP140.dll is missing from your computer.

7 comments

  1. 0 0 0
    Mohamed Lamine (karma: 0),
    A super thanks for you, it works !!
  2. 0 0 0
    Roy (karma: 0),
    7.30 to 7.40 version update on Windows 7 64bit showed this error, fixed with the manual solution, thank you.
  3. 0 0 0
    Henry (karma: +1),
    Failed with your manual solution on my Vista.
    1. 0 0 0
      Iqbal Hamid (karma: +3),
      It may be because you put the files in the wrong place. There is a misprint in the article. It SHOULD state as follows:

      For 32-bit systems: C:\Program Files (x86)\Skype\Phone
      For 64-bit systems: C:\Program Files\Skype\Phone

      The author had it the wrong wsy round.
  4. 0 0 0
    rekh (karma: 0),
    A super thanks for you, it works !!
  5. 1 +1 0
    Iqbal Hamid (karma: +3),
    You have a CRITICAL MISPRINT n this article. Please correct so as to not create problems for users..

    You wrote:

    Manual solution
    The easiest way to solve this error, download the archive api-ms-win.zip extract all the files in the installation folder of Skype. For example:

    For 32-bit systems: C:\ProgramFiles\Skype\Phone
    For 64-bit systems: C:\ProgramFiles(x86)\Skype\Phone

    This is the wrong way round isn't it? PLEASE CORRECT!!
    1. 0 0 0
      Administrator (karma: +1207),
      Thank you! I fixed it.

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